Information Design

I am a retired Lead Information Designer for an international airline telecommunications company with over 25 years experience.

• Dynamic, dedicated, and versatile professional with a demonstrated ability to effectively manage a variety of information media, software development, and training projects with cost-effective solutions.
• Excellent analytical, organizational, time management, and verbal and written communication skills.
• Experience in international customer relations.
• Outstanding skills in information design, presentations, and training.
• Proven project manager with the ability to manage multiple projects.
• Team lead interacting with team members, subject matter experts, product and project managers, and senior management.

Education & Certifications

• Eastern Illinois University, Bachelor of Arts & Master of Science in Education
• Southern Polytechnic State University: Master of Science in Technical & Professional Communication